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FAQ

  • What is the minimum order quantity?

    Minimum order quantity as low as 1 piece, supports personalized customization.

  • What is your delivery time?

    15-30 days.

  • What is the payment method?

    Payment upon delivery TT、 Letter of Credit.

  • How do you ensure the quality of your products?

    The company strictly implements the ISO quality management system.

  • Are you a factory or a trading company?

    Physical manufacturing production base.

  • Where is your factory located?

    Jiaxing, Zhejiang, China.

  • Can customized services be provided?

    Yes.

  • Do you support OEM and ODM?

    Yes.

  • Why choose us?

    Full chain industrial support, integrated and connected.

  • How long is the warranty period for the product?

    The entire product comes with a 1-3 year warranty.

  • Can your packaging ensure product safety?

    With years of mature operation experience in Amazon's self operated stores, we provide full chain secure logistics support for our products.

  • What information do I need to provide to obtain an accurate quotation?

    Product size, function or drawing.

  • How to synchronize product progress when unable to visit your company?

    We will synchronize product progress in real time to ensure that customers are fully aware of project dynamics throughout the entire process.

  • How can I solve this problem if I haven't received the item?

    Provide comprehensive after-sales service throughout the entire cycle and one-stop solution for after-sales problems.

  • Can I order samples?

    Yes.

  • How much is the sample fee? Can it be refunded after bulk production?

    The sample fee is calculated based on the actual trial production value, and the sample fee will be refunded for batches.

  • Do you provide quality assurance?

    Provide.

  • Do you support providing samples?

    Support.

  • What is the monthly supply capacity?

    50000 pieces.